2024 Pest Management Canada


Pest Management Canada 2024 | Halifax, Nova Scotia

The Canadian Pest Management Association is excited to take the 2024 Pest Management Canada Conference to Halifax, Nova Scotia! This two-day event will deliver top-level business and technical education, as well as access to supplier representatives ready to share the latest in product development and design. On Day One, sharpen your business skills in this owner/operator-focused training series. Day two is all about technical training as industry leaders and researchers from coast to coast deliver advanced training on the industry's most challenging pests.  


If you have any questions, please contact cpma@pestworld.org.


Thank You to Our Premier Sponsor!



Recertification Credits

Credits applied in Alberta, British Columbia, New Brunswick, Newfoundland, and Nova Scotia. Keep checking back for CEU updates. 


Registration Pricing 

Please note that all rates include 15% HST

(By 2/23/24)
(2/24/24 to 4/17/24)
(After 4/17/24)
1st Attendee
2nd + Attendees
Technicians' Day


1st Attendee
2nd + Attendees
Technicians' Day

Register online OR by downloading the form and submitting the completed form via mail or email (CPMA@pestworld.org) to CPMA,13-3120 Rutherford Rd. Ste. #360, Vaughan, ON L4K OB2.

Register Online 

Refund Policy

All cancellation and substitution requests must be made in writing and can be emailed to lgrier@pestworld.org. Refunds will be made on the following schedule:

All refund requests must be sent in writing to lgrier@pestworld.org.

Before Feb. 23 = 100% Refund

Feb. 23 – Mar. 8 = 75% Refund

Mar. 9 – 24 = 50% Refund

Mar. 25 – April 2 = 25% Refund

After April 2 = No Refund 

No Shows = No Refund

Can’t attend but want to send someone else? Sure thing! Substitutions within the same company are permitted before the start of the conference and onsite. A written request is required and can be emailed to lgrier@pestworld.org. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution. Badge sharing, splitting, and reprints are not permitted. 


Exhibitor & Sponsor Information

The exhibit hall is a one-stop shop for all of your business needs. Shop for new products, network with vendors, and discover the latest technology in the world of pest management.  

Who will exhibit at Pest Management Canada 2024?  

  • Manufacturers and Distributors of Products and Equipment for Pest and Wildlife Control 
  • General Services and Products for Small Businesses

For more information on exhibiting, visit this page or contact Liz Grier at lgrier@pestworld.org.

Download the Exhibitor and Sponsor PDF

Become an Exhibitor 

Exhibit Hall Hours

Thursday, April 18

2:00 p.m. - 6:00 p.m. | Set Up

6:00 p.m. - 7:00 p.m. | Welcome Registration


Friday, April 19

7:00 a.m. - 8:00 a.m. | Continental Breakfast

10:15 a.m. - 10:40 a.m. | Refreshment Break

11:45 a.m. - 12:45 p.m. | Lunch

2:05 p.m. - 2:35 p.m. | Refreshment Break

5:30 p.m. - 7:00 p.m. | PMC Night Reception


Saturday, April 20

7:00 a.m. - 8:00 a.m. | Continental Breakfast

10:35 a.m. - 11:05 a.m. | Refreshment Break

12:10 p.m. - 1:10 p.m. | Lunch


Hotel Information

The Westin Nova Scotian

1181 Hollis Street

Halifax NS B3H 2P6

You can book your rooms by visiting the group booking link on the PMC 2024 event page or by calling +1 902-421-1000 and stating that you are part of CPMA’s Pest Management Canada 2024 Annual Convention.  Book your room by March 25th, 2024, to receive the group rate. After March 25, rooms and rates will be based on availability. 

Book Your Hotel 



Session Key 

M = Management 

T = Technical  


THURSDAY, April 18, 2024

12:00 p.m. - 3:00 p.m. 

CPMA Board Meeting & Lunch


12:00 p.m. – 4:00 p.m.              

ACE Testing (Separate registration through Entomology Society of America required

In today's increasingly complex and highly specialized job market, credentials are important. You may have the skills to do the job, but how do you convince potential clients and employers you are the best one for the job? Demonstrate your professionalism in the pest management industry and take your career to the next level. The Associate Certified Entomologist-International (ACE-I) is a certification program created by the Entomological Society of America for those who work outside the United States. This exam requires a separate registration from conference registration. If you are interested in taking the ACE-I exam at PMC 2024, please ensure you are registered and approved by ESA before March 20th, 2024. To register, contact ace@entsoc.org. For more information on the ACE-I certification, visit the ESA ACE-I website.  


2:00 p.m. – 6:00 p.m.  



2:00 p.m. – 6:00 p.m.  

Exhibitor Set-Up


5:00 p.m. – 6:00 p.m. 

PWIPM Reception  


6:00 p.m. – 7:00 p.m. 

PMC 2024 Welcome Reception in Exhibit Hall 


7:30 p.m. - 9:30 p.m.

Board of Directors Dinner



7:00 a.m. – 5:30 p.m.  



7:00 a.m. – 8:00 a.m.  

Continental Breakfast in Exhibit Hall 


8:00 a.m. – 9:00 a.m.  

Welcome, Opening Remarks, Industry Updates

Greg Flynn, Rentokil, President APMA; Sean Rollo, BCE, Orkin Canda, President CPMA; Marillian Missiti, Buono Pest Control, President NPMA, Andrew Architect, Chief Operating Officer NPMA, Darcy Olds, BAYER


9:00 a.m. – 10:15 a.m.  

M | Staffing for Success: Finding and Retaining Top Talent in Today's Turbulent Job Market

Pamela Barton, BBD Pest Services, Halifax, NS; Sara Cromwell, Abell Pest Control, Etobicoke, Ontario 

Hiring top talent is a cornerstone to the success of any business. Good employees can raise the bar of professionalism and expertise in an organization, they can improve customer satisfaction, a strong team can be essential to maintaining a positive company culture. But, in today’s turbulent job market, finding and retaining top talent is easier said than done! In this interactive panel discussion, hear from two business leaders as they share how they’ve overcome commonplace hiring hurdles to keep their companies on the right track to success.  


10:15 a.m. – 10:40 a.m.  

Refreshment Break in Exhibit Hall 


10:40 a.m. – 11:45 a.m.  

M | Setting A New Standard for Professionalism with Your Business Through Industry Certification

Hélène Bouchard, MBM Extermination Inc., Saint-Hubert, QC; Allison Allen, BCE, QualityPro, Fairfax, VA  

QualityPro is our industry credentialing program that sets standards for your business and your services. In this session learn how the process of QualityPro accreditation will set your business up for growth and instill pride in your team. We will cover the standards, the process for earning and maintaining accreditation, how to earn and use service certifications, and the credentials available for your employees.


11:45 a.m. – 12:45 p.m.  

Lunch in Exhibit Hall 


12:45 p.m. - 1:00 p.m.

CPMA Annual General Meeting


1:00 p.m. – 2:05 p.m.  

T | Industry Update: Pest Management Regulatory Agency & Ministry of Environment   

Ministry of Environment (Invited)

This session will provide an overview and update on new restrictions and other important information impacting the structural pest control industry by the Ministry of Environment.


2:05 p.m. – 2:35 p.m.  

Refreshment Break in Exhibit Hall 


2:35 p.m. – 4:05 p.m.  

M | Ready or Not, Here We GROW!

Sheri Spencer Bachman, Pest Control Business Coach, Woodstock, GA

Coming up with the winning formula for growth can be a difficult task for any business owner. With the ever-present demands of day-to-day operations constantly competing for your attention, having the time to work on business growth can feel impossible. In this interactive session led by former pest control business owner turned industry coach Sheri Spencer Bachman, discover how to overcome the daily demands, and start making steps in the right direction. Bring your notepad and be ready to take notes with this interactive session!


4:15 p.m. – 5:15 p.m. 

APMA Annual Membership Meeting 


5:30 p.m. – 7:00 p.m.  

PMC Night Reception, Awards Presentation & Silent Auction in Exhibit Hall  




7:30 a.m. – 3:00 p.m.  



7:00 a.m. – 8:0 a.m.  

Continental Breakfast in Exhibit Hall 


8:00 a.m. - 8:15 a.m.

Welcome, Opening Remarks, Industry Updates

Greg Flynn, Rentokil, President APMA; Sean Rollo, BCE, Orkin Canada, President CPMA


8:15 a.m. – 9:30 a.m.  

T | OPENING KEYNOTE SESSION – New Research & Discoveries on German Cockroach Control and Public Health Implications

Coby Schal, PhD, North Carolina State University, Raleigh, NC 

In the last decade, urban entomologists have made amazing new discoveries in German cockroach behavior and biology that have important implications on cockroach management as well as the public health implications of these dangerous pests. In this educational session, hear from one of the leading researchers in this field as he provides an update on these new discoveries and what they mean for the future of pest management in this one-of-a-kind session.


9:30 a.m. – 10:35 a.m.  

T | Small Flies, Big Problems: Controlling Small Flies in Commercial Accounts

Sean Rollo, BCE, Orkin Canada, New Brunswick, CA

Many common structure-infesting flies including phorid flies, drain flies, and fruit flies may be small in size, but there’s nothing small about the havoc they can cause once established. This is especially true when small flies become a problem in commercial accounts and public health risks become a concern. Don’t miss this informative session to hear from an industry expert on how to find success in nearly any situation when you’re up against small flies in restaurants and other commercial facilities.


10:35 a.m. – 11:05 a.m.  

Refreshment Break in Exhibit Hall 


11:05 a.m. – 12:10 p.m.  

T | Tick Management and Research Update: What PMPs Need to Know to Stay One Step Ahead of This Dangerous Pest

Nicoletta Faraone, PhD, Acadia University, Nova Scotia

In North America, the threat of contracting tick-borne illnesses has risen significantly over the past few years. Species such as the blacklegged tick (Ixodes scapularis) and American dog tick (Dermacentor variabilis) are known to vector several pathogens to humans and animals. This has led to an increased need for repellents and acaricides that can help prevent tick bites. In this review, we examine the ecology of significant tick species, especially within the Canadian landscape, and assess the current strategies employed in managing this crucial pest. We compare the use of synthetic products with naturally derived active ingredients, examining their mode of action, resistance and environmental impact, effectiveness, and associated risks.


12:10 p.m. – 1:10 p.m.  

Lunch in Exhibit Hall 


1:10 p.m. – 2:15 p.m.  

T | Managing Pharoah Ants in Highrise Structures and Other Multifamily Sites

Michael Bentley, PhD, BCE, National Pest Management Association, Fairfax, VA  

Ants consistently top the charts as one of the most problematic pests for call-backs year after year. In this session, dive into the science behind ant behavior to better understand what makes these little insects such a mighty foe to the pest management industry. Discover why all ants are not created equal, and what makes Pharoah ants a unique and particularly challenging ant to control in this informative session. This session will also outline some of the important differences between ant invasions in residential versus multifamily structures, and the tips every PMP should know to gain the upper hand on these tiny but mighty pests.


2:15 p.m. - 2:30 p.m.

Refreshment Break 


2:30 p.m. – 3:35 p.m.  

T | A Practical Guide for Stored Product Pest Risk Management & Prevention in Food Handling & Manufacturing Environments

Chris Del Rossie, ACE, Food and Drug and the Bug, Portland, ME            

Preventing stored product pests in food handling/manufacturing is crucial. The risks of these commodity pests range from; contaminating products leading to health risks for consumers, to Infestations that result in financial losses, to damaging the brand of the handler/manufacturer, to compromising the overall quality and safety of the food products. Rigorous prevention measures help maintain sanitation standards, adhere to regulations, and safeguard the integrity of the food supply chain. In this discussion, uncover ways to understand the site-specific risks of various types of facilities and the methods of the prevention of stored product pests.


3:35 p.m. – 4:40 p.m.  

T | Elevating Your Exclusion Techniques for Rodents and Other Wildlife Pests 

Wiley Sanders, ACE, Rentokil, Columbus, KS  

Correctly perform exclusion work can be a highly technical process that often requires years of experience and on-the-job exposure to perfect. In this session, hear from an industry veteran as he shares his tips, tricks, and more to perfecting your exclusion efforts for different pests and across various structures.


Thank You to Our Sponsors!


Presented by                                         Premier Sponsor





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The Westin Nova Scotian | Halifax, Nova Scotia
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